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MAKE THE WORKPLACE
A BETTERPLACE

Thanks for your interest, but this positions has been filled. Please be sure to check back for future opportunities!

CUSTOMER SUPPORT SPECIALIST

JOB SUMMARY

Reporting to the Customer Support Manager, the Customer Support Specialist will be responsible, through superb customer care and phone activity, for handling customer follow-ups, order entry, and CRM documentation. This person will effectively prospect new sales opportunities and articulate Ergodyne's value proposition to customer decision makers. This person will focus on delivering an industry best customer experience and managing all internal customer care requirements. This person will always portray passion as a steward, protector, defender and driver of both the product and corporate brand.

YOU HAVE ALREADY ACCOMPLISHED (REQUIRED):

  • Bachelor's Degree in Business or other related field
  • 1-2 years Inside/Tele Sales Experience
  • 1-2 years Customer Support Experience

YOU MAY HAVE ALREADY ACCOMPLISHED (PREFERRED):

  • 1-2 years CRM Systems
  • 1-2 years Office Systems (Excel, Word, PowerPoint, etc.)

WHAT YOU ARE GOOD AT:

  • Can communicate with all styles to foster ever improving teamwork
  • Is organized for productivity and efficiency, yet flexes to anticipate and meet the needs of others
  • Makes thoughtful, creative, and timely decisions after analyzing situations
  • Stays current. Demonstrates a passion for learning with reading, research, and networking

WHAT WE ARE GOOD AT:

  • Working Hard. Playing Hard. Living Tenaciously
  • Making well-crafted, innovative, high-function products that Make The Workplace A Betterplace
  • Being distinctively and disruptively creative from bow to stern
  • Endeavoring to be fair-minded, transparent and positive in all we say and do

If you or someone you know is interested in this exciting opportunity, please submit a resume to our People Operations team at PeopleOperations@ergodyne.com